Refund policy

30-Day Money-Back Guarantee

We stand behind the quality of our products. If you are not completely satisfied with your purchase, you may request a full refund within 30 days of receiving your order.

How Refunds Work

• Contact us at support@hometg.co with your order number and reason for the refund request.
• Once approved, the refund will be issued directly to your original payment method.
• You do not need to return the product. We believe in a hassle-free experience — keep the item or give it to a friend.

Refund Processing Time

Refunds are processed within 3–5 business days of approval. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.

Conditions

• Refund requests must be made within 30 days of delivery.
• Each customer is eligible for one refund per order.
• We reserve the right to deny refund requests that appear fraudulent or abusive.

Exchanges

We do not offer direct exchanges. If you would like a different color or variant, please request a refund and place a new order.

Damaged or Defective Items

If your product arrives damaged or defective, contact us immediately at support@hometg.co with a photo of the issue. We will send a free replacement or issue a full refund at your choice.

Effective date: April 20, 2026