Shipping policy

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays are processed on the next business day.

Shipping to the United States

We offer FREE standard shipping on all orders to the United States. Estimated delivery time is 7–12 business days from the date of shipment.

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking to update.

International Shipping

At this time, we only ship to the United States. We plan to expand to additional countries in the future.

Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur due to carrier issues, customs processing, or high-demand periods. We are not responsible for delays caused by the shipping carrier once the package has been handed off.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at support@hometg.co within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

Wrong Address

Please double-check your shipping address before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer is responsible for additional shipping costs.

Effective date: April 20, 2026